向亞馬遜遞交CPC證書過審為什么被拒，過審失敗原因匯總
?最近問CPC認(rèn)證事項(xiàng)的朋友特別多，明明向亞馬遜遞交了CPC證書，但是仍然無法過審。因此特意梳理了一下被亞馬遜拒絕的原因：
一、In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.
解答：產(chǎn)品頁面編輯頁面CPSIA那欄沒有填寫內(nèi)容，需要下拉選擇適合自己產(chǎn)品的Warning警示語！
二、In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:
1. In Vendor Central, click the Items menu, and then select Vendor Certificates
2. Click on Missing Compliance Documents;
3. Search for the affected ASIN and then;
4. Click Add to upload the documents
解答：不要在CASE中回復(fù)內(nèi)容和提交文件，需要在菜單目錄欄找到查看銷售申請(qǐng)，再找到被拒絕的ASIN，重新提交證書進(jìn)行審核。
三、 We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.
Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
解答：Listing后臺(tái)缺少產(chǎn)品的適用年齡描述，在后臺(tái)更新好即可。
四、Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
* Manufacturer Name
* Manufacturer Address
* Warning label (as applicable)
解答：亞馬遜要求的第一項(xiàng)商品圖片中，產(chǎn)品的實(shí)拍圖需要清楚地體現(xiàn)出制造商名稱、制造商地址和警告標(biāo)語等。
五、Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:
Kindly provide the following outstanding items as per ASTM F963-17:
? 4.25- Battery Operated Toys
If you feel your product is exempt from the above sections/requirements, please provide a statement from your lab or regulation exempting your product for our review.
解答：電動(dòng)玩具的測(cè)試標(biāo)準(zhǔn)，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關(guān)于電池驅(qū)動(dòng)和電池部分的測(cè)試，若測(cè)試報(bào)告缺乏這項(xiàng)測(cè)試，會(huì)導(dǎo)致無法過審。（產(chǎn)品是內(nèi)置電池、外接干電池、USB供電、直插供電的都需要做這個(gè)測(cè)試項(xiàng)目）
六、The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
· US importer or domestic manufacturer name, mailing address, contact information located in United States
解答：美國進(jìn)口商信息是目前CPC證書最容易出錯(cuò)的原因之一，需要提供美代信息，具體可咨詢。
七、 Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product
解答：提示CPC證書里面缺少ASIN或產(chǎn)品型號(hào)和product description（產(chǎn)品描述）。導(dǎo)致此問題的原因是CPC模板有問題，無法與CPC測(cè)試報(bào)告和Listing建立上聯(lián)系。用正確的CPC證書模板修改即可解決。
八、In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or prievite labeler based on the guidelines stated in the Consumer Product Safety Commission website.
The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.
解答：上面我們說過，CPC的本質(zhì)是一份自我聲明，是由進(jìn)口商或者制作商簽發(fā)的（實(shí)際操作中，多數(shù)情況都是由貿(mào)易商自主簽發(fā)），只有CPC的測(cè)試報(bào)告是由檢測(cè)機(jī)構(gòu)蓋章簽發(fā)的。所以不能用檢測(cè)機(jī)構(gòu)蓋章的CPC證書，用了大概率過不了審核，此條很容易解決。
九、Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number
解答：在CPC證書上加上測(cè)試結(jié)果維護(hù)聯(lián)系人信息就可以了，很簡(jiǎn)單。
十、The registration card submitted for your product did not include all of the following:
? Name of the manufacturer or private labeler
? Date of manufacture
? Manufacturer contact information(U.S. address and telephone number, toll-free if available)
? Model name and number
解答：沒有提供注冊(cè)卡，或者是注冊(cè)卡的信息填寫錯(cuò)誤導(dǎo)致。涉及到需要提供注冊(cè)卡的商品一般是耐用的嬰兒消費(fèi)品，并且危險(xiǎn)程度相對(duì)較高。比如圍欄、門欄、背帶、學(xué)步車、搖籃等等。填寫內(nèi)容比較復(fù)雜，不易解釋。需要請(qǐng)咨詢。
十一、圖片必須包含所有以下相關(guān)信息：安全信息和注冊(cè)卡、合規(guī)標(biāo)志（包括追蹤標(biāo)簽）、商品危險(xiǎn)警告
解答：此項(xiàng)涉及個(gè)人的經(jīng)驗(yàn)，認(rèn)證機(jī)構(gòu)很多，但是懂亞馬遜規(guī)則又能做出符合對(duì)應(yīng)要求的認(rèn)證，這就需要經(jīng)驗(yàn)豐富的人員進(jìn)行對(duì)接，最有價(jià)值的并非認(rèn)證本身，而是足夠的經(jīng)驗(yàn)支撐順利過審亞馬遜。
總結(jié)：在聯(lián)系檢測(cè)機(jī)構(gòu)進(jìn)行CPC測(cè)試的時(shí)候，需找到經(jīng)驗(yàn)豐富的業(yè)務(wù)員對(duì)接，一切按照亞馬遜平臺(tái)要求去做測(cè)試，否則認(rèn)證機(jī)構(gòu)做出來的CPC報(bào)告雖是真實(shí)有效的測(cè)試報(bào)告，但是亞馬遜就是不認(rèn)，千萬不要以你運(yùn)營(yíng)的思維去理解。CPC在所有認(rèn)證中屬于比較特殊的認(rèn)證，一般廠家提供的CPC證書沒有用，多數(shù)需要貿(mào)易商自行處理。“不要你覺得OK，而是要讓亞馬遜覺得OK”(亞馬遜的審核員并不一定都專業(yè)，但是有模板對(duì)照，只要模板沒問題，就可以過審)
亞馬遜要求CPC證書是屬于商品安全審核！所以建議如果想要長(zhǎng)期做玩具類產(chǎn)品和母嬰產(chǎn)品的賣家，還是要將證書做好！另外，被拒絕和審核時(shí)間長(zhǎng)的朋友不必著急，目前來說只要提供CPC證書和報(bào)告后，在審核期到了還是沒有回復(fù)也不會(huì)下架你的產(chǎn)品，仍然可以正常出單。
?
一、In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.
解答：產(chǎn)品頁面編輯頁面CPSIA那欄沒有填寫內(nèi)容，需要下拉選擇適合自己產(chǎn)品的Warning警示語！
二、In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:
1. In Vendor Central, click the Items menu, and then select Vendor Certificates
2. Click on Missing Compliance Documents;
3. Search for the affected ASIN and then;
4. Click Add to upload the documents
解答：不要在CASE中回復(fù)內(nèi)容和提交文件，需要在菜單目錄欄找到查看銷售申請(qǐng)，再找到被拒絕的ASIN，重新提交證書進(jìn)行審核。
三、 We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.
Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.
解答：Listing后臺(tái)缺少產(chǎn)品的適用年齡描述，在后臺(tái)更新好即可。
四、Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
* Manufacturer Name
* Manufacturer Address
* Warning label (as applicable)
解答：亞馬遜要求的第一項(xiàng)商品圖片中，產(chǎn)品的實(shí)拍圖需要清楚地體現(xiàn)出制造商名稱、制造商地址和警告標(biāo)語等。
五、Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:
Kindly provide the following outstanding items as per ASTM F963-17:
? 4.25- Battery Operated Toys
If you feel your product is exempt from the above sections/requirements, please provide a statement from your lab or regulation exempting your product for our review.
解答：電動(dòng)玩具的測(cè)試標(biāo)準(zhǔn)，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關(guān)于電池驅(qū)動(dòng)和電池部分的測(cè)試，若測(cè)試報(bào)告缺乏這項(xiàng)測(cè)試，會(huì)導(dǎo)致無法過審。（產(chǎn)品是內(nèi)置電池、外接干電池、USB供電、直插供電的都需要做這個(gè)測(cè)試項(xiàng)目）
六、The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:
· US importer or domestic manufacturer name, mailing address, contact information located in United States
解答：美國進(jìn)口商信息是目前CPC證書最容易出錯(cuò)的原因之一，需要提供美代信息，具體可咨詢。
七、 Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product
解答：提示CPC證書里面缺少ASIN或產(chǎn)品型號(hào)和product description（產(chǎn)品描述）。導(dǎo)致此問題的原因是CPC模板有問題，無法與CPC測(cè)試報(bào)告和Listing建立上聯(lián)系。用正確的CPC證書模板修改即可解決。
八、In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or prievite labeler based on the guidelines stated in the Consumer Product Safety Commission website.
The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.
解答：上面我們說過，CPC的本質(zhì)是一份自我聲明，是由進(jìn)口商或者制作商簽發(fā)的（實(shí)際操作中，多數(shù)情況都是由貿(mào)易商自主簽發(fā)），只有CPC的測(cè)試報(bào)告是由檢測(cè)機(jī)構(gòu)蓋章簽發(fā)的。所以不能用檢測(cè)機(jī)構(gòu)蓋章的CPC證書，用了大概率過不了審核，此條很容易解決。
九、Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number
解答：在CPC證書上加上測(cè)試結(jié)果維護(hù)聯(lián)系人信息就可以了，很簡(jiǎn)單。
十、The registration card submitted for your product did not include all of the following:
? Name of the manufacturer or private labeler
? Date of manufacture
? Manufacturer contact information(U.S. address and telephone number, toll-free if available)
? Model name and number
解答：沒有提供注冊(cè)卡，或者是注冊(cè)卡的信息填寫錯(cuò)誤導(dǎo)致。涉及到需要提供注冊(cè)卡的商品一般是耐用的嬰兒消費(fèi)品，并且危險(xiǎn)程度相對(duì)較高。比如圍欄、門欄、背帶、學(xué)步車、搖籃等等。填寫內(nèi)容比較復(fù)雜，不易解釋。需要請(qǐng)咨詢。
十一、圖片必須包含所有以下相關(guān)信息：安全信息和注冊(cè)卡、合規(guī)標(biāo)志（包括追蹤標(biāo)簽）、商品危險(xiǎn)警告
解答：此項(xiàng)涉及個(gè)人的經(jīng)驗(yàn)，認(rèn)證機(jī)構(gòu)很多，但是懂亞馬遜規(guī)則又能做出符合對(duì)應(yīng)要求的認(rèn)證，這就需要經(jīng)驗(yàn)豐富的人員進(jìn)行對(duì)接，最有價(jià)值的并非認(rèn)證本身，而是足夠的經(jīng)驗(yàn)支撐順利過審亞馬遜。
總結(jié)：在聯(lián)系檢測(cè)機(jī)構(gòu)進(jìn)行CPC測(cè)試的時(shí)候，需找到經(jīng)驗(yàn)豐富的業(yè)務(wù)員對(duì)接，一切按照亞馬遜平臺(tái)要求去做測(cè)試，否則認(rèn)證機(jī)構(gòu)做出來的CPC報(bào)告雖是真實(shí)有效的測(cè)試報(bào)告，但是亞馬遜就是不認(rèn)，千萬不要以你運(yùn)營(yíng)的思維去理解。CPC在所有認(rèn)證中屬于比較特殊的認(rèn)證，一般廠家提供的CPC證書沒有用，多數(shù)需要貿(mào)易商自行處理。“不要你覺得OK，而是要讓亞馬遜覺得OK”(亞馬遜的審核員并不一定都專業(yè)，但是有模板對(duì)照，只要模板沒問題，就可以過審)
亞馬遜要求CPC證書是屬于商品安全審核！所以建議如果想要長(zhǎng)期做玩具類產(chǎn)品和母嬰產(chǎn)品的賣家，還是要將證書做好！另外，被拒絕和審核時(shí)間長(zhǎng)的朋友不必著急，目前來說只要提供CPC證書和報(bào)告后，在審核期到了還是沒有回復(fù)也不會(huì)下架你的產(chǎn)品，仍然可以正常出單。
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