被買家投訴產(chǎn)品與描述不符,listing被暫時下架
昨晚收到郵件,有買家抱怨我產(chǎn)品和描述不符,然后亞馬遜要審核,listing被暫停:
"We have received feedback that XXXXXXX(ASIN) has been inconsistent with the listing for the product. In order to provide the best buying experience to AMAZON customers, we have temporarily suspended your listing and corresponding inventory for review while we determine the root cause of these issues.
At the completion of our internal review, we will determine whether your listing and inventory can be restored, or whether additional action is required. The review will consist of an inspection of your inventory and the ASIN catalog details.
If additional action is required for this inventory on your behalf, we will notify you again."
產(chǎn)品賣了挺久的了,以前都沒收到這種投訴,要怎么挽救呢?
"We have received feedback that XXXXXXX(ASIN) has been inconsistent with the listing for the product. In order to provide the best buying experience to AMAZON customers, we have temporarily suspended your listing and corresponding inventory for review while we determine the root cause of these issues.
At the completion of our internal review, we will determine whether your listing and inventory can be restored, or whether additional action is required. The review will consist of an inspection of your inventory and the ASIN catalog details.
If additional action is required for this inventory on your behalf, we will notify you again."
產(chǎn)品賣了挺久的了,以前都沒收到這種投訴,要怎么挽救呢?
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第⑦個夏天丶
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然后再去賬號里找以前買家針對這個產(chǎn)品給的差評,好好處理,然后寫申訴書,附上問題解決后,買家發(fā)的滿意郵件,接著就是認錯,保證不再犯
流蘇書包
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cai111
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