Dear {$BuyerName},
Sorry to hear that you would like to cancel the order {$OrderId}.
We have to say sorry that it has been sent out. We can not stop the shipment. Maybe you can have put it on first and see if it is suitable after you receive the item. The {商品名稱}may be quite suitable for you, to say the least, if you don’t like it, you can give it to your relatives or friends as a gift.
Sorry for the inconvenience and hope you can get it soon. Please let us know if you have any questions or concerns. Keep in touch. We will try our best to solve it for you.
Have a nice day!
Sincerely yours,
{$ShopName} After-sales Customer Services
譯文:
尊敬的 xxx(客戶)
很抱歉聽到您要取消訂單xxx(訂單ID)
我們不得不說抱歉,它已經(jīng)發(fā)出了。我們不能停止裝運。也許你可以先把它穿上,等收到東西后再看看是否合適。退一步說,如果你不喜歡它,你可以把它作為禮物送給你的親戚或朋友。
很抱歉給您帶來不便,希望您能盡快收到。如果您有任何問題或顧慮,請告訴我們。保持聯(lián)絡(luò)。我們會盡力為您解決。
祝您有個美好的一天!
謹致問候,
xxx(店名)售后客戶服務(wù)