亞馬遜美國站又出新政策了?買家的退貨請求會自動被批準,由亞馬遜提供prepaid return labels?

“Dear Seller,
Starting on November 1, 2016, US seller fulfilled returns that are within Amazon’s returns policy will be automatically authorized, and Amazon will provide customers with prepaid return labels on your behalf.
We hope that this change benefits you, the seller, and your customers. With this update, customers will be able to return an item immediately, and without coordinating with you, reducing the time you dedicate to processing returns.
You will also have full visibility into the end-to-end returns process through tracking information located in the Return Details section of your Manage Returns page. And for the first time, you will have the ability to appeal return disputes directly to Amazon. We implemented these benefits so you can maintain visibility in the returns process, and to assist you in the case of an A-to-z claim.
We understand this may require you to make changes to your returns process, and that there may be products in your catalog that will need to be exempted from this requirement. Therefore, starting on October 1, you will be able to request an exemption for specific ASINs that meet certain requirements. Review the Prepaid returns for seller fulfilled orders help page below for details on how to request exemptions. Exempted returns, and returns that are out of policy, will continue to go through the existing returns process that you use today.”
昨天收到這封郵件,說從11月1號開始,亞馬遜美國站的退貨政策將有所改變:亞馬遜會以賣家的名義為買家提供prepaid return labels,這樣買家就不用與賣家協(xié)商,可以馬上退貨,“既省時又不麻煩”。針對退貨糾紛,賣家可以直接向亞馬遜提出上訴,如果買家申請AZ,亞馬遜會協(xié)助賣家。。。你們有收到這封郵件么?
已邀請:
挖掘海量數(shù)據(jù),第一時間反映跨境電商行業(yè)的熱門風向,為跨境客戶提供真實客觀的市場決策依據(jù)。
不、是、吧?我沒收到這個郵件啊。如果是真的,那騙子肯定會濫用這個新政策來得到免費的商品,而賣家什么都做不了(除了上訴??)

Roar&咆哮

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對??!這樣買家想退貨就退貨,就算退回來一個空箱子也能自動拿到退款,請問哪個騙子會放過這么好的機會?

淡然、

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想想以后我們可能要找“Seller Support Prepaid Returns Team”幫忙解決糾紛、將有更多類似于“How To Win Return Appeals?”的問題出現(xiàn)。。。。。真是醉了

南音雨閣

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有時候買家選的退貨理由是“Doesn't work/defective/Wrong item sent”,但是從評論可以看出是他后悔不想要了,這時候我們一般不提供prepaid return labels,然后買家就打消了退貨的念頭

淺風ら

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好想問return label是由我們支付的嗎?如果是,那買家不用它的話(有些要退貨的買家后來又決定不退了),我們能拿回錢么?啥時候?哎

Hopeless

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我覺得這樣也給了那些想要drop shipping的賣家可乘之機。。亞馬遜是逼著賣家轉(zhuǎn)戰(zhàn)FBA么?

ひ陌予傾年。

贊同來自:

為什么亞馬遜要在旺季(感恩、黑五、圣誕)到來以前發(fā)這些公告呢?不能早一點,或者在淡季的時候發(fā)?這樣賣家好適應新規(guī)則啊。無語

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