亞馬遜郵件模板介紹：亞馬遜郵件模板英文

亞馬遜郵件模板怎么寫？這是很多賣家頭疼的問題。亞馬遜郵件模板的寫法有許多注意事項，一不小心可能就變成了賣家的“索命”郵件。今天，本文就來分享關于亞馬遜郵件模板，下面一起看吧。

1、索評郵件模板

Dear （buyer'name）

Thank you very much for your order!

We have shipped the goods and it willarrive at your side soon. Hope you like it! And we are looking forward toyour feedback.

Have a nice day!

Best Regards

2、售后處理郵件

買家想取消訂單，但賣家已發(fā)貨

Dear {$BuyerName},

Sorry to hear that you would like to cancel the order {$OrderId}.

We have to say sorry that it has been sent out. We can not stop the shipment. Maybe you can have put it on first and see if it is suitable after you receive the item. The {商品名稱}may be quite suitable for you, to say the least, if you don’t like it, you can give it to your relatives or friends as a gift.

Sorry for the inconvenience and hope you can get it soon. Please let us know if you have any questions or concerns. Keep in touch. We will try our best to solve it for you.

Have a nice day!

Sincerely yours,

{$ShopName} After-sales Customer Services

3、移除差評

Dear XXX,

Thank you for your purchase from our store, as per your review left, we definitely understand that you are not happy with the item which bought from us recently. We feel really sorry about that.

As a reliable seller on Amazon, our policy is committed to make our customers 100% satisfaction with our goods and service, so in this case, we do really wish there’s something we can do for you.

Here we contact you because we can provide you a full refund for you, just hope you can update your review based on the full experience after we refund you, would that be ok?

Look forward to your kindly reply.

Rgds,

XXX

郵件書寫注意事項：

拼寫錯誤語法錯誤都要不得，記得檢查；

標點符號一定要用英文格式；

盡量少或者不要使用縮寫，比如用“u”代替“you”；

如非需要闡述的事情太多，正文內容越簡短越好；

第一次交流盡量使用Dear{$BuyerName}/Sincerely，有經常溝通的買家就可以不太嚴肅，開頭用Hi {$BuyerName}也是可以的。

（來源：出海記事本）